Terms & Conditions
A. Introduction
www.mbperfumes.co (the “Website”) is owned and operated by MB Perfumes, with delivery services currently provided by Aramex. The United Arab Emirates is MB Perfumes' country of domicile.
If you have any questions about the Website, these Terms and Conditions, or if you have a complaint regarding any products purchased through the Website or our mobile applications (“Applications”), please contact us at [email protected].
All transactions and legal matters are governed by UAE law, and in the event of a dispute, UAE courts will have jurisdiction.
If you are shopping from within the UAE, please read the full Terms and Conditions carefully, as they apply to your use of the Website and any purchases made through it.
B. Use of the Website
These Terms and any other referenced policies (including those linked within them) govern your use of and access to the Website and any other digital platform that allows you to order products from MB Perfumes (collectively referred to as “Applications”).
By using the Website or any Application, you agree to be bound by these Terms. Please read them carefully and retain a copy for future reference. If you do not agree, you must immediately discontinue use of the Website and Applications.
We reserve the right to update or change these Terms at any time, and any modifications will be effective upon posting. Please check this page periodically for updates.
Note: Not all features available on the Website may be accessible via mobile Applications.
These Terms do not affect your statutory consumer rights.
MB Perfumes does not offer or provide services/products to countries subject to OFAC sanctions, in accordance with UAE law.
You agree that any information you provide during registration is accurate, up to date, and not misleading. It is your responsibility to notify our customer service team of any changes.
We reserve the right to suspend or terminate access to the Website, with or without notice, and without liability, for reasons including (but not limited to) breaches of these Terms or misuse of the Website.
We accept online payments via Visa and MasterCard in AED (United Arab Emirates Dirhams). If you select “Credit Card Online” as your payment method, the name on the card must match the name provided in your registration.
The Website may include links to third-party websites (“Linked Websites”). MB Perfumes is not responsible for the content or practices of any Linked Websites. Your use of such sites is at your own risk.
We may deny Website access at any time at our sole discretion, particularly if we believe your behavior is unlawful, offensive, or harmful to others.
Any content you upload to the Website will be considered non-confidential and non-proprietary. MB Perfumes reserves the right to use, copy, distribute, modify, and disclose such content for any purpose, and to identify you as the source if required by law.
You agree to indemnify MB Perfumes for any costs or claims arising from your use of the Website or from content you submit.
MB Perfumes reserves the right to remove any material you post on the Website, at our sole discretion.
C. Purchase of Products
Acceptance of Orders
All product listings on the Website are invitations to treat, not binding offers. By placing an order, you are offering to purchase the products listed in your cart, subject to these Terms. We reserve the right to reject any order without explanation or liability.
We may not accept your order for reasons such as:
Products being out of stock or incorrectly priced
Inability to obtain payment authorization
Multiple quantities of a product being shipped to different addresses
Delivery restrictions on certain products
Use of a freight forwarding address
After submitting an order, you will receive an Order Acknowledgement Email, which confirms receipt of your order but does not constitute acceptance. You will receive a Dispatch Confirmation Email once the order has been accepted and shipped.
Shipping is provided by Aramex, and delivery details will be shared with them for fulfillment purposes. For full shipping details, please refer to our Shipping Policy.
If you’re ordering for the first time, you may need to register and create an account. Please keep your login credentials confidential and notify us of any unauthorized use.
Before placing your order, you will have the chance to review your cart and correct any mistakes.
We reserve the right to cancel orders if the delivery address is invalid or inappropriate for the product or shipping method.
Prices
All prices listed on the Website are for the products only. Shipping charges and applicable taxes are calculated at checkout.
Prices may change without prior notice, but will not affect orders for which a Dispatch Confirmation has already been sent.
Promotions:
Free Gift with Purchase: Receive a free gift when you spend over AED 500 (after discounts). Limited to one gift per customer, per transaction. Cannot be exchanged for cash or combined with other offers. Not valid in physical stores. MB Perfumes reserves the right to substitute or cancel this offer at its discretion.
Free Shipping on Orders Over AED 250: Available within the UAE. Orders are typically delivered in 2–3 working days.
Payment Terms
The total amount due includes product price and any delivery charges. Payment must be made in the currency applicable to your selected shipping destination, which is AED for UAE.
By submitting payment, you confirm that the credit/debit card or payment method is yours, and the information provided is accurate.
All transactions are subject to validation and authorization by the card issuer. If authorization fails, your order will not be processed.
MB Perfumes is not responsible for any additional fees or charges imposed by your bank or payment provider.
If your card or account is in a different currency, your issuer may convert the amount based on their exchange rates. MB Perfumes is not liable for any currency conversion differences or related fees.
Invoicing
We may issue invoices electronically where required or allowed by law. By placing an order, you agree to receive invoices in digital format.
Delivery & Risk
Currently, MB Perfumes only delivers within the United Arab Emirates.
Orders are processed according to estimated delivery timelines. Orders placed after cut-off times or on non-working days (Friday/Saturday in UAE) will be processed the following business day.
Delivery contact details (name, address, and phone number) will be stored solely for delivery purposes. No other personal information will be retained.
Cancellations & Returns
If you wish to cancel or return an item, please refer to our Returns & Cancellation Policy. Your rights under UAE consumer law remain unaffected.
Returns under applicable regulations will be refunded in full, provided the product is returned at your own expense unless otherwise stated.
If a promotional gift was included with your purchase, it must also be returned in order to receive a full refund.
Age Requirements
By ordering a product with an age restriction, you confirm you meet the minimum age requirement. If we suspect you do not meet this requirement, we reserve the right to cancel your order.
For further assistance, please contact our customer support team at: